Privacy Policy

Effective date: September 9, 2026

This notice explains how PREOOM collects, uses and shares personal information when you browse preoom.com, place an order or contact us. It is written for customers in the United States, Canada and Australia.

What we collect

Depending on how you use the store, we may receive:

• contact and delivery details, such as your name, email, phone number and shipping address;
• order information, including the products you select, transaction status and return history;
• account or customer-service messages you choose to send;
• device and activity data, such as browser type, pages viewed, approximate location and cookie identifiers.

Payment-card details are processed by our payment providers. PREOOM does not receive your complete card number.

Why we use information

We use information to operate checkout, deliver orders, provide support, prevent fraud, keep the store secure, measure site performance and—where permitted—send marketing you asked to receive. We may also use aggregated information to understand which products and pages are useful.

When information is shared

We share only what is reasonably needed with service providers that help us run the store, including Shopify, payment processors, delivery partners, analytics providers and customer-support tools. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer. We do not sell customer lists.

Cookies and advertising choices

Cookies keep the cart working, remember preferences and help us understand store traffic. Your browser can block or remove cookies, although parts of checkout may stop working. Where applicable, use the “Your Privacy Choices” link in the footer or browser-based privacy controls to limit targeted advertising.

Retention and international processing

We keep information only as long as needed for the purposes above, including tax, accounting, dispute and fraud-prevention requirements. Our providers may process information in countries other than your own and use contractual or legal safeguards where required.

Your choices and regional rights

You may ask to access, correct or delete eligible personal information, or object to certain processing. Residents of some U.S. states may also opt out of targeted advertising or certain sharing. Canadian and Australian customers may request information about our privacy practices or make a complaint. We will verify requests and respond as required by applicable law.

Children

The store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Contact

Email privacy questions or requests to support@preoom.com. If we make a material change to this notice, we will update the effective date on this page.